Besides providing reports and statistical information about the service your company provides, our goal is to assist in guiding you to plan strategic solutions to make the changes required to raise the level of service of your organization and staff.

 Being able to see your business through the eyes of customers gives you competitive advantage to discover new opportunities to diversify and grow.

 Mystery shopping can become a strategic and important tool:

  • Develop and implement high quality service and to keep satisfied customers.
  • Detect inefficient or dishonest employees who affect the quality of service you provide.
  • Discover the training requirements of your personnel.
  • Local pricing for mystery shopping services all over Mexico.
  • Trained shoppers in all Mexico.
  • Video and audio recording.
  • Photographic evidence.